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Help Desk

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Let MDWebPro help.

With technology rapidly evolving, we’re constantly seeing new browsers, server software, mobile and tablet devices, and plenty of unforeseen circumstances. This can make owning a Web App or website pretty stressful.

That’s why we’ve created a special package that allows you to do the work you want to do- Not get bogged down with customer support.

With MDWebPro’s all new Help Desk, You get the following:

  • Priority response to issues
  • Help Desk access for users
  • Your own 1-800 number
  • Regular Application review based on latest usage and web standards

What could be easier? Get personalized, exclusive Help Desk support that meets your budget. All you need to do is select from the different Monthly plans below, and MDWebPro can start right away with:

  • Answering phone requests & responding to users
  • Application monitoring
  • QA analysis based on usage data, latest web standards and devices
  • Checking for crucial web errors such as broken links
  • Regular functional review on new devices
  • *24/7 Support
  • *App log monitoring

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*30+ hour plans only

 

 

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